What does "We do not have a full report" mean?

If you get this message it can mean one of two things. Either the motorcycle is registered in Oregon which do not provide information on motorcycles or no information about the bike was ever entered into the national database. You will be given the opportunity to purchase a comprehensive vehicle decoding for $1.99.  If you have already purchased a $24.95 Credit and do not have another VIN you wish to check, you may contact customer service to be reimbursed.